Key Account Manager, UK

Role: Key Account Manager
Location: Hybrid working / UK Office (Gatwick, Crawley)
Job Type: Full Time

The company

Pitch, a BAE Systems company, develops unique, ground breaking distributed simulation technologies that offer world-class products and services to solve some of the hardest simulation problems within aerospace, defence, transport, engineering and other industries. Whether that is supporting the development and testing of the technologies employed in Mars sample return missions or connecting UK future Typhoon synthetic training systems for collective training; making systems work together is our thing.

With Pitch, you will work on diverse projects in collaboration with professionals across different domains and industries. You will join a team that is not only great with technology but also with people. Healthy work-life balance is a core value of Pitch: you will find an informal and fun culture, and we actively encourage opportunities to learn every day. We will support you with training that is tailored to your needs, including plenty of face-to-face time with our expert colleagues in Sweden, France, US and around the world!

Our success is due to the talent, creativity and dedication of our people. We are constantly looking to build a diverse team and broaden our existing talent base to further our knowledge leadership and strategic edge. If you like the sound of making a difference in the application of future modelling and simulation technologies, then join us for more than just a job!

The role

In the UK, we are currently going through an exciting period of growth and transformation, thanks to our innovative simulation products and services, combined with increasing market demand.

We are seeking a highly motivated professional to elevate our sales operations in the UK and contribute to positively impacting our customer’s journey, while driving our company’s growth. As the Key Account Manager you will act as the main point of contact for our portfolio of customers and drive our contribution forward on transformative and high profile simulation programmes in the UK.

You will bring your experience and enthusiasm to drive sales of world class distributed simulation solutions with customers who are typically subject matter experts in aerospace and defence simulation and / or training. You will report to the UK Vice President, and will be working closely with other teams within Pitch (Marketing, Product Development, etc.), whilst playing a key role in delivering strategic goals for the UK business. A key objective in your role will be to build and maintain strong relationships with existing customers to understand their needs, goals, and challenges, then communicating these insights to the internal teams to ensure customer’s expectations are met, thereby maximising the value of the customer relationship.

The role is suitable for a strong problem solver who gets things done.

You will:

  • Act as the main commercial focal point for key accounts in the UK
  • Work closely with the customer and our UK team to deliver innovative software solutions and services towards achieving our customer’s success.
  • Deliver both standard and tailored presales demonstrations and proposals to both new, and existing customers
  • Apply knowledge of internal capabilities to become effective in uncovering new opportunities within your accounts
  • Enhance and tailor the value proposition of company products and services for various modelling and simulation use cases
  • Travel to customer sites, trade shows and conferences for face to face engagement when required
  • Seek to resolve problems or concerns raised by your customer accounts and work to maintain a positive customer experience.
  • Support companywide initiatives to leverage technology, tools, and AI/ML to accelerate productivity in sales operations

What we look for in you


  • Bachelor degree or equivalent qualification
  • Industry experience with a minimum of 3 years of that in a customer facing role
  • A track record of developing impactful proposals and presentations
  • Previous experience in technical sales, pre-sales, bid support, or similar would be desirable but not essential
  • Previous knowledge and experience of simulated systems and technologies (as a user or developer) to field discussions at a business level or technical level would be desirable but not essential
  • An appreciation of the military training domain and military modelling and simulation standards is desirable but not essential
  • Experience in applying knowledge of internal capabilities to become effective in uncovering new opportunities for the customers
  • An understanding of our competitor’s solutions would be desirable but not essential


  • Self-starter with excellent planning, and organisation skills to own and take tasks through to completion
  • Exhibits strong technical literacy and a continual willingness to learn
  • Shows sound commercial acumen, contributing to strategic decision-making
  • Possesses excellent communication, presentation, and report-writing abilities, facilitating clear and effective conveyance of complex technical concepts
  • Operates with a high level of integrity, openness to feedback, and appreciation for collaboration, fostering strong relationships both internally and externally
  • Appreciates regular travel in the UK and occasionally overseas
  • Must be currently eligible to work in the UK without sponsorship
  • Must meet UK security requirements and be eligible for Security Clearance

What we offer

  • Negotiable £45,000 – £60,000 annual salary and attractive benefits package, including but not limited to 25 days annual leave plus public holidays, company pension, company sick pay, bonus,enhanced maternity/paternity scheme, medical and life insurance
  • Rewarding and fun employment experience
  • Opportunity to work on diverse range of defence and civil projects
  • A supportive onboarding programme specifically designed for your needs
  • Flexible working conditions
  • Hybrid working
  • An inclusive and supportive company culture where your ideas and participation in the company’s mission aren’t just welcome – they’re expected.

Working with us
At Pitch we care about difference in all forms and want to create an inclusive environment where everyone can be themselves and reach their full potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently under-represented within our industry.

We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Any information you provide will be in the strictest confidence and only used for the purpose of providing the adjustments needed. Requesting adjustments will not adversely affect the outcome of your application.”

Contact us
For questions regarding the position and recruitment process, please contact, Suranga Wickramasekera at [email protected].